Service Administrator (Aftersales) - 6-Month Contract (Convertible to Permanent) | MNC Medical Instruments

StaffKing Pte Ltd · 📍 Badung, Bali · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
USD 2600 - 3000

MNC Medical Instruments is seeking a dedicated Service Administrator to join our team on a 6-month contract basis, with the potential to convert to a permanent position. This role is crucial in ensuring the smooth operation of our aftersales services and customer support.

As a Service Administrator, you will be responsible for managing customer inquiries, coordinating service requests, and ensuring high levels of customer satisfaction. This is an excellent opportunity to gain valuable experience in the medical instruments industry and to contribute to a dynamic and growing team.

We offer a competitive salary package and a supportive work environment. If you are passionate about customer service and have a background in healthcare or a related field, we encourage you to apply.

📋 Tanggung Jawab Pekerjaan

Tanggung Jawab:

  • Managing and responding to customer inquiries and service requests
  • Coordinating with service technicians and other departments to ensure timely resolution of issues
  • Maintaining accurate records of customer interactions and service history
  • Assisting in the development and implementation of aftersales service strategies
  • Providing excellent customer support and ensuring high levels of customer satisfaction
  • Participating in team meetings and contributing to the continuous improvement of aftersales services
  • Assisting in the organization and management of service schedules and appointments
  • Ensuring compliance with company policies and procedures

    • 🎓 Kualifikasi & Syarat

    Kualifikasi:

  • Bachelor's degree in Business Administration, Healthcare Management, or a related field
  • Minimum of 2 years of experience in customer service or a related field
  • Strong communication and interpersonal skills
  • Familiarity with healthcare or medical instruments industry is a plus
  • Ability to work well under pressure and meet tight deadlines
  • Proficiency in English, both written and spoken
  • Basic computer skills and familiarity with common office software
  • Willingness to travel and work in a fast-paced environment

    • 🛠️ Keahlian

    Customer ServiceCommunicationTeamworkProblem-SolvingTime ManagementOrganizational Skills
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